Case study · Founder-led DTC brand · CRO

With the same ad budget,
less traffic: twice the orders,
2.6× the conversion rate.

We kept ad spend steady and rebuilt the on-site experience. The difference came from conversion, not budget.

For client confidentiality, absolute figures are indexed or presented qualitatively; rates, percentages, and multipliers are unchanged.

0.14% → 0.37%Conversion rate, with the same ad budget
2.1×Monthly orders — with 22% less traffic
3.04 → 5.35Meta ROAS
The brand and starting point

The problem was not traffic.

A founder-led, design-driven DTC brand in a category with a high average order value and low purchase frequency; traffic was primarily mobile and social.

Only 1–2 out of every 1,000 visitors was buying. As advertising costs rose rapidly (cost per click increased approximately 2.9× in one year), the right move was not to spend more — it was to convert more of the visitors already arriving.

Method

We held the advertising variable steady.

To show that a conversion improvement truly came from the site work, we had to control for advertising. We therefore built the comparison around two months in which Meta spend was almost identical.

MetricBeforeAfterChange
Meta ad spend10098≈ same
Visitors (sessions)10078−22%
Orders1002102.1×
Conversion rate0.14%0.37%2.6×
Revenue1002122.1×
Meta ROAS3,045,351.8×

Indexed results with the same budget

Before = 100 · Absolute figures are indexed for confidentiality; rates and multipliers are real.

100
98
≈ same
100
78
−22%
100
210
2.1×
100
212
2.1×
ROAS: 3.04 → 5.35Change: 1.8×

Absolute figures are indexed for client confidentiality (before = 100). Rates and multipliers are real data.

Same budget, 22% less traffic, twice the orders.
Advertising cannot explain this difference.
Funnel analysis

Every step in the funnel
improved on its own.

Visit → Add to cart1.35%→2.30%1.7×
Cart → Checkout step39.9%→44.0%1.1×
Checkout → Purchase26.0%→37.2%1.4×

Visit → Add to cart

Before
1.35%
After
2.30%
1.7×

Cart → Checkout step

Before
39.9%
After
44.0%
1.1×

Checkout → Purchase

Before
26.0%
After
37.2%
1.4×
The increase did not come from a single point, but from the entire funnel — evidence that the improvement was systematic, not accidental.
The long-term picture

Looking back one year:
orders increased 2.8×.

Orders increased 2.8× while visitor volume stayed almost the same.

0.13%

Starting point
Before the work

0.14%

Starting point + 3
Month 3 of CRO

0.37%

Starting point + 6
Month 6 of CRO

Conversion rate · single source · non-campaign months

Pre-work periodAdvertising statusConversion
Reference monthActive0.13%
Second monthActive — 3× the reference month budget0.11%
Third monthActive — 2.6× the reference month budget0.07%
Ad-free monthAlmost no advertising0.32%
How we selected the reference month: Pre-work periodde reklamın aktif olduğu ayların en yükseğini (0.13%) esas aldık; diğer aylar daha yüksek bütçeye rağmen 0.11% ve 0.07%'ydi. Karşılaştırma önceki dönemin lehine, muhafazakâr biçimde kurulmuştur.

Why the ad-free month is separate: There was almost no advertising that month. Visitors came entirely through the brand’s own traffic: social, search, and direct visitors who already knew the brand. The rate was 0.32% under those conditions; when ad traffic was introduced, it fell to 0.07–0.13%.
Monthly progression

The improvement was gradual
and sustained.

This was not one unusually good month, but a steady climb. Below is the monthly conversion rate for the full period — including two abnormal months, clearly marked.

0.13%
Mar
2025
0.05%
Jan
2026
bot traffic
0.33%
Feb
2026
sale
0.14%
Mar
2026
0.24%
Apr
2026
0.22%
May
2026
0.31%
Jun
2026
0.37%
Jul
2026
Why the two hatched months are excluded: In the first month of the work, the store received an unusual wave of low-intent traffic (sessions rose to approximately 5× normal levels, primarily from overseas) — artificially depressing the rate. The second month coincided with a sale campaign; because campaign periods naturally increase conversion, we do not count that month as a CRO effect either.

The trend is clear in the remaining non-campaign months: 0.13% → 0.14% → 0.24% → 0.22% → 0.31% → 0.37%. When advertising nearly stopped for one month, the smaller volume of warm traffic naturally lifted the rate — the same effect was visible in the ad-free month the year before (0.32%). The real signal is this: when advertising returned at full budget, the rate did not fall; it reached the period high of 0.37%.
What we changed

The funnel did not leak when scale arrived.

  • Rebuilt mobile purchase flow
  • Product-page improvements
  • Trust-building elements at checkout
  • Cross-sell structure in the cart
  • Stronger social proof
  • Site-wide user experience improvements
  • Simplified signup and contact flows
  • Automated email flows (abandoned cart, post-purchase)

When the brand concentrated its ad budget on a single market, traffic doubled in one month. Under that kind of load, conversion usually falls — because the incoming traffic is cold. Here, it did not fall; it rose.

The pre-built funnel absorbed the surge without losses, and return on ad spend (ROAS) reached 5.35. That is the clearest practical benefit of CRO: making it safe to scale the advertising budget.

The abandoned-cart automation we built also recovered directly attributable additional sales over a seven-month period.

Could this work for your brand too?

Strengthen the funnel
before scaling the ad budget.

A 30-minute analysis session for founder-led, design-driven premium DTC brands that are mobile- and Instagram-heavy. We will review your own dashboards together.

Let’s find where your data is failing to become sales.

Method: Visitor, cart, checkout, and order data came from a single source (Shopify Analytics); spend, ROAS, and CPC data came from Meta Ads Manager. Figures from different systems were not mixed into a single rate; Meta figures use Meta attribution (7-day click). Because monthly order volume is low, we assessed the period trend rather than individual months.

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